Privacy Policy
How we collect, use, and protect your data.
Cloudsome ('we', 'us', 'our') operates the cloudsome.ai website and API services. This page describes our policies regarding the collection, use, and disclosure of personal data.
Information We Collect
When you create an account, we collect your email address and display name. When you use our API, we log request metadata (model, token count, timestamp, latency) for billing and analytics. Standard synchronous usage logs record metadata by default. Where required by an endpoint or enabled security, diagnostic, or operational logging, we may retain necessary request or response data under configured access and retention controls. Some asynchronous image, video, and similar tasks retain the data and status needed to process and deliver results.
How We Use Your Data
We use your information to: - Provide and maintain our services - Process billing and payments - Send transactional emails (verification, password reset) - Generate usage analytics visible in your dashboard - Improve service reliability and performance
Data Storage & Security
Your data is stored on encrypted servers. API keys are hashed before storage. We use HTTPS for all communications and follow industry-standard security practices to protect your information.
Data Sharing
We do not sell your personal data. To provide our services, we may share data where necessary with: - Third-party payment processors to complete transactions you choose - Upstream AI providers to process your API requests - Service providers for email delivery, infrastructure hosting, and service operations - Law enforcement when required by applicable law
Your Rights
You can view and update certain account information in the dashboard. To request a full data export or deletion of your account and related data, contact support@cloudsome.ai.
Changes to This Policy
We may update this privacy policy from time to time. We will notify registered users of material changes via email.
Questions about this policy? Contact us at support@cloudsome.ai